Terms of Service

These Terms of Service (the Terms) govern access to and use of the Influenzr platform, website, applications, and related services (together, the Platform), operated by Influenzr AI Ltd (Influenzr, we, us, or our).

By accessing or using the Platform, you agree to these Terms. If you use the Platform on behalf of a company, agency, or other organisation, you confirm that you have authority to bind that organisation to these Terms.

1. About Influenzr

Influenzr is a technology platform that helps brands, creators, influencers, and agencies discover one another, communicate, manage campaign briefs, negotiate opportunities, organise approvals, sign campaign-related documents, and manage payment-related workflows.

Unless we expressly agree otherwise in writing, Influenzr acts solely as a platform provider. Influenzr is not an employer, recruitment agency, talent agency, broker, advertising agency, manager, fiduciary, or advisor to any user, and does not act as agent for any brand, creator, or agency.

2. Eligibility and Accounts

You must be at least 18 years old to use the Platform.

You agree to provide accurate, complete, and current information and to keep it updated at all times. We may request proof of identity, authority, ownership, business status, payment details, social account ownership, audience authenticity, or any other information we reasonably require.

You are solely responsible for your account, login credentials, devices, and all activity conducted through your account. You must notify us immediately if you suspect unauthorised access, fraud, or misuse.

We may approve or reject any application, username, profile, or account in our sole discretion.

3. Who May Use the Platform

The Platform may be used by:

• Creators / influencers;
• Brands, advertisers, or businesses;
• Agencies / representatives acting on behalf of others where permitted by us.

If you act for another person or business, you confirm you have full authority to bind them to these Terms and any campaign-related commitments.

4. Platform Services

Features may include creator discovery, AI-assisted matching, messaging, campaign brief management, negotiation support, contract workflows, content review, approval processes, reporting, payment support, and other marketplace functionality.

We may add, remove, suspend, limit, condition, or modify any feature, functionality, workflow, eligibility rule, or technical requirement at any time, with or without notice, unless prohibited by law.

We do not guarantee that any feature will always be available, continue in the same form, or be suitable for your purposes.

5. Influenzr’s Role and Disclaimers

Unless expressly stated otherwise in writing:

• Influenzr provides software, infrastructure, workflow, and marketplace tools only;
• Influenzr is not a party to any contract between a brand and a creator unless it expressly signs that contract;
• Influenzr does not endorse, warrant, verify, or guarantee any user, profile, audience, campaign, deliverable, representation, or result;
• Influenzr does not guarantee creator selection, campaign opportunities, creator availability, campaign completion, payment receipt, platform availability, audience authenticity, engagement quality, conversions, sales, reach, return on ad spend, or return on investment;
• Influenzr is not responsible for verifying all follower counts, audience demographics, views, engagement data, pricing information, campaign claims, legal compliance statements, or other user-provided content or representations.

Any metrics, rankings, case studies, examples, forecasts, or estimated results shown on the Platform or in marketing materials are illustrative only and do not constitute guarantees.

You are solely responsible for your own diligence, commercial decisions, legal review, tax treatment, campaign design, and assessment of suitability.

6. AI-Assisted Discovery, Ranking, and Recommendations

The Platform may use automated systems, ranking models, filters, machine learning tools, and AI-assisted logic to suggest, rank, prioritise, classify, or recommend creators, brands, campaigns, opportunities, or related content.

These outputs are informational only. They do not constitute advice, endorsement, certification, or a guarantee of fit, authenticity, quality, legality, performance, or outcome.

We may change the factors, signals, weights, logic, or outputs used by these systems at any time.

7. Creator Obligations

If you are a creator or influencer, you represent, warrant, and agree that:

• all profile, audience, pricing, availability, content, and performance information you provide is truthful, current, and not misleading;
• you will not buy, sell, manipulate, inflate, or misrepresent followers, views, clicks, engagement, traffic, or audience demographics;
• you own or control the rights needed for your content and profile materials;
• your content, endorsements, promotions, and conduct will comply with applicable laws, regulations, platform rules, and disclosure requirements;
• you are responsible for your taxes, invoices, withholdings, and legal obligations;
• you will meet any campaign obligations you accept, including timing, revisions, approvals, and publication requirements.

8. Brand Obligations

If you are a brand, agency, or advertiser, you represent, warrant, and agree that:

• your campaign briefs, instructions, claims, products, services, assets, and approval requirements are lawful, accurate, and not misleading;
• you hold all necessary rights in any assets or materials you provide;
• you will not require creators to make unlawful, deceptive, unsubstantiated, or non-compliant claims;
• you are solely responsible for the legality of your campaign, product, service, and associated marketing claims;
• you will pay all agreed amounts, fees, taxes, and related charges when due.

9. Campaign Terms and Workflow

Campaigns may involve brief creation, application, negotiation, contracting, content submission, review, revision, publication, reporting, dispute handling, and payment release.

Campaign-specific rules may be set out in a separate campaign order, statement of work, workflow, offer, chat thread, or signed agreement. We may determine the process, system steps, deadlines, approval mechanics, and operational requirements used on the Platform.

Where there is a conflict between these Terms and a campaign-specific written agreement signed by the relevant parties, that signed agreement will govern only to the extent of the conflict.

10. Payments, Fees, Holds, Reversals, and Payouts

If the Platform supports or facilitates invoicing, payment collection, holding of funds, release of funds, payout workflows, escrow-style mechanisms, or other financial workflows:

• you authorise us and our payment providers to process transactions related to your use of the Platform;
• platform fees, commissions, service fees, subscriptions, processing fees, dispute fees, foreign exchange costs, and other charges may apply;
• all fees paid to us are non-refundable except where required by law or expressly stated otherwise by us in writing;
• we may delay, withhold, reserve, reverse, offset, or cancel payments or payouts where we reasonably believe there is fraud, abuse, a dispute, a chargeback, a refund request, legal risk, non-performance, failed verification, sanctions risk, regulatory risk, technical error, or breach of these Terms;
• we may recover sums owed to us by set-off, deduction, charge, netting, or other lawful means;
• third-party payment provider terms may apply in addition to these Terms;
• you are solely responsible for taxes, VAT, duties, withholding, reporting, invoicing, and compliance obligations that apply to you.

We are not liable for delays, failures, or losses caused by payment processors, banks, card networks, foreign exchange providers, or third-party financial providers.

11. Disputes Between Users

Unless Influenzr expressly agrees otherwise in writing, the commercial relationship and any campaign contract are primarily between the relevant brand and creator.

We may, but are not obliged to, assist with communication, evidence gathering, payment holds, or operational dispute handling. Any decision we take in relation to platform workflows, holds, access, or administrative status is final for platform purposes unless we decide otherwise.

12. Content Ownership and Licence to Influenzr

You retain ownership of intellectual property that you own.

By uploading, posting, submitting, sending, storing, or otherwise making content, profile information, campaign materials, messages, briefs, drafts, images, videos, logos, trade marks, or other materials available through the Platform, you grant Influenzr and its affiliates a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, cache, reproduce, modify for formatting or technical purposes, adapt, display, publish, transmit, distribute, analyse, index, moderate, use, and copy such materials as reasonably necessary to:

• operate, provide, secure, support, and improve the Platform;
• monitor compliance, fraud, abuse, quality, and risk;
• create backups and technical archives;
• investigate complaints and disputes;
• develop, test, train, improve, and support platform features, ranking systems, and internal analytics;
• market and promote the Platform, provided we do not falsely imply endorsement beyond the context of your participation.

You represent and warrant that you have all necessary rights to grant this licence.

13. Prohibited Conduct

You must not:

• breach any law, regulation, code, or third-party right;
• provide false, deceptive, manipulated, or misleading information;
• impersonate any person or entity;
• engage in fraud, fake engagement, fake traffic, or artificial audience inflation;
• upload or transmit unlawful, infringing, defamatory, harmful, abusive, hateful, or malicious material;
• scrape, harvest, data-mine, reverse engineer, or exploit the Platform without permission;
• interfere with the Platform’s integrity, operation, security, or performance;
• circumvent safeguards, limitations, or enforcement mechanisms;
• use the Platform in a way that creates legal, financial, security, or reputational risk for us or others.

14. Monitoring, Verification, and Enforcement

We may, but are not obliged to, monitor, review, screen, moderate, investigate, verify, or remove accounts, content, activity, messages, documents, metrics, payment activity, and campaign records for trust and safety, support, fraud prevention, security, compliance, operational, quality, or legal reasons.

We may request additional information or documentation at any time.

We may refuse service, reject campaigns, remove content, restrict features, freeze activity, hold or reverse payouts, suspend access, or terminate accounts in our sole discretion where we consider it appropriate to protect the Platform, users, third parties, or our business interests.

15. Platform Availability and Changes

We do not guarantee uninterrupted, secure, or error-free operation of the Platform.

Maintenance, upgrades, outages, cyber incidents, third-party failures, internet issues, capacity limits, or other events may affect access, performance, messaging, matching, reporting, or payment operations.

We may discontinue all or part of the Platform at any time.

16. Intellectual Property in the Platform

All rights, title, and interest in and to the Platform, including software, interfaces, workflows, page layouts, branding, design elements, documentation, models, ranking systems, compilations, and related intellectual property, belong to Influenzr or its licensors.

Except for the limited right to use the Platform under these Terms, no rights are granted to you.

17. Disclaimers

To the fullest extent permitted by law, the Platform is provided on an "as is", "as available", and "with all faults" basis.

We disclaim all warranties, conditions, representations, and guarantees, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, and availability.

Nothing in these Terms excludes any liability that cannot lawfully be excluded.

18. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

Subject to the above, Influenzr and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, reputation, opportunity, anticipated savings, contracts, or use.

Subject to the above, our total aggregate liability arising out of or in connection with the Platform or these Terms shall not exceed the greater of:

• the total amount paid by you directly to Influenzr in the 12 months immediately preceding the event giving rise to the claim; or
• £100.

19. Indemnity

You agree to defend, indemnify, and hold harmless Influenzr, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, actions, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses (including reasonable legal and professional fees) arising out of or relating to:

• your account, content, campaign, products, services, materials, or conduct;
• your breach of these Terms;
• your breach of applicable law, platform rules, or advertising requirements;
• allegations that your content, campaign, or materials infringe third-party rights;
• disputes between you and any other user or third party.

20. Suspension and Termination

You may stop using the Platform at any time.

We may suspend, restrict, condition, or terminate your access, account, campaigns, content, payment workflows, or use of any Platform feature at any time, immediately, with or without notice, for any reason we reasonably determine is necessary or appropriate, including for breach, risk, suspected fraud, non-compliance, dispute, inactivity, reputational concern, legal exposure, or operational reasons.

We are not liable to you for any suspension, restriction, or termination carried out in accordance with these Terms.

21. Privacy

Our Privacy Policy explains how we collect, use, and share personal data. By using the Platform, you acknowledge that your personal data will be handled in accordance with our Privacy Policy.

22. Changes to These Terms

We may amend these Terms at any time. Updated Terms become effective on posting or on the date specified by us. Your continued use of the Platform after updated Terms take effect constitutes acceptance.

23. General

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force.

Our failure to enforce any provision is not a waiver.

You may not assign or transfer your rights or obligations without our prior written consent. We may assign, novate, transfer, subcontract, or otherwise deal with our rights and obligations at any time.

These Terms constitute the entire agreement between you and us regarding the Platform, except for any separate signed written agreement.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, except where mandatory law requires otherwise.

25. Contact

If you have questions about these Terms, please contact us at:

Email: team@influenzr.ai